Guardian Pharmacy Jacksonville focuses on building a culture of high-quality customer service and it shows. Community staff, residents and their families regularly experience enhanced service from our positive and engaged pharmacy team members.
April goes above and beyond for her coworkers and residents. I know that I can depend on her to help with anything. – Jacksonville Team member
Jerry has been an amazing resource for our community. He has worked so hard to help us get started with electronic med recs. – Executive Director
We are so happy to work with Guardian. Everyone is so helpful! – Nursing Director
Guardian Jacksonville launched a culture project over five years ago to engage their team members and focus on customers, teams, goals and solutions. Each year, the program takes on a different theme and activities. Part of this year’s program includes recognizing individual contributions on a monthly basis. Throughout the month, comments from co-workers and facilities are collected. At the end of the month, the person with the highest number of compliments is awarded a special parking space and Guardian swag. All comments received during the month are displayed as a way to motivate and encourage the whole team. “The project has made such a positive impact on our team, and keeps them motivated to help residents,” said Laura Polinsky, director of operations. “It’s nice to share compliments as a way of acknowledging hard work.”